AI Reception & Conversion Solution · Solutions

Industry Challenges

Inquiries are the most valuable asset in inbound tourism, yet an industry average of 60% die from slow responses:

60% of Inquiries Die Overnight

Peak inquiry hours for European and American travelers fall in China's early morning. With no one online, travelers have booked elsewhere by the next day's reply.

Messages Slip Through Across Channels

Website forms, WhatsApp, social DMs, and email are scattered everywhere. Agents bounce between them, and missed inquiries are the norm.

Sales Time Goes to Waste

70% of inquiries are low-intent price shoppers. Sales time gets burned on dead-end conversations, while hot leads go unattended.

Core Capabilities

All-Channel Inquiry Capture: One Console to Manage Everything

Website, social media, email, and WhatsApp inquiries converge in one place. Every inquiry has an owner, a status, and a follow-up history — never miss a lead.

Website Forms

Social DMs

Status Tracking

All-Channel Inquiry Capture: One Console to Manage Everything

Wenxiaolv AI Reception: Instant Answers in 12 Languages

Answers in real time based on your resource pool, with automatic intent mining and lead scoring. Hot leads go straight to sales; low-intent leads enter the nurture pool.

12 languages

Responds in seconds

Intent mining

Lead scoring

Wenxiaolv AI Reception: Instant Answers in 12 Languages

Human-AI Collaboration: Seamless Handoff When AI Hits Its Limits

Complex requests hand off to an agent in one click, with full conversation context carried over. Quality human replies feed the knowledge base, so the AI gets smarter the more you use it.

One-click human handoff

Full Context Handoff

Knowledge Capture