AI Capability · Intent Mining

Intent mining and traveler profiles

Structured intent extraction from conversations · smart intent scoring · hot leads routed straight to sales

Capability preview

Traveler discovery conversations
Capture travel needs
Understand concerns
Match relevant examples
Traveler discovery conversations
Understand the traveler's needs and concerns, match a suitable itinerary, and use relevant examples to move the conversation forward.
Needs captureItinerary matchingRelevant examples

Technical Strengths

Your sales team's prime hours belong on the most valuable leads. Intent mining lets the AI do the filtering first:

Structured Intent Mining

Automatically extracts 5 key dimensions from natural conversation: party size / dates / budget / preferences / special needs

Intent Scoring

Automatic scoring and tiering across three dimensions: conversation depth, budget clarity, and time urgency

Profile Generation in Seconds

A complete traveler profile card is generated the moment a conversation ends — sales picks up with zero information loss

Context Memory

The AI remembers past inquiries across sessions, so returning travelers never have to repeat themselves

Use Cases

Make sure every lead is followed up by the right person at the right time:

Hot Leads Straight to Sales

Once a traveler with confirmed dates + budget is identified, the AI instantly pings sales on WeChat with a complete profile.

Automatic Nurturing for Cold Leads

Travelers in the consideration phase enter a nurture pool and automatically receive destination content and promotions matched to their interest tags.

Group Requirement Breakdown

Complex requests for a 20-person group are automatically broken down into structured fields like room count, room types, meal standards, and special-needs guests.

Preference Capture & Reuse

Dietary restrictions, travel style, and experience preferences are saved to each traveler's profile and auto-loaded for repeat bookings.